In 2000, Consolidated Resorts Management (CRM) and Soleil Management
(SM) were formed to provide management services to a select number
These resorts include Club de Soleil, Tahiti and Tahiti Village in Las Vegas, Nevada; Villas at Regal Palms in Florida; Kona Islander Inn on the Big Island of Hawaii; Kauai Sands on Kauai and The Gardens at West Maui, Hono Koa Resort, Kahana Beach Resort, Kahana Villa Resort, Maui Banyan Resort, Maui Beach Vacation Club and the Sands of Kahana on Maui.
CRM/SM has instituted strict standards for quality and service at all of the properties, and has also centralized the customer service and reservation departments. In addition, CRM/SM has engaged in a comprehensive program to renovate and upgrade the resorts it manages.
Consolidated Resorts Management and its sister company, Soleil Management, currently have the management responsibilities for over 2,300 condominium units. The company has a total work force of about 750 employees and annual budgets of about $60 million.
CRM/SM's corporate offices are located in Las Vegas, Nevada. The company maintains its own Information Technology Department at the corporate offices to provide management and owners' associations with timely and accurate financial reports and budgets.
The American Resort Development Association (ARDA), the national trade association for the resort industry, recently honored several CRM/SM employees for their dedication to customer service.