Soleil Management - Managed Services

Overview

Soleil Management was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region. Our staff of professionals is well-versed in the management services arena and able to provide superior service and state-of-the-art technology to our clients.

Professional Affiliations | Vacation Ownership | Resort Operations | Community/Condo Association | Hawaii Real Estate

Professional Affiliations

Vacation Ownership Resort Management

Soleil Management's commitment to excellence is absolute. We strive for the highest level of quality, understanding the need to keep expenses low. With that in mind, we partner with our clients to generate a profit for the owners’ associations through the resort’s onsite revenue centers, rather than relying solely on maintenance fees for revenue.

Central Reservation and Customer Service Center
Soleil Management provides top-of-the-line efficiency and service to all callers with our toll-free reservation hotline. Our professionally trained and friendly staff of call center representatives can help owners and guests easily and quickly make reservations, in addition to exchanging or banking weeks.

Resort Operations
Soleil Management offers the full spectrum of services required in the operation of vacation ownership resorts. We are able to customize our services based on each resort’s unique requirements.

Hospitality services
Specialized guest services
On-site retail shop operations
Bid specifications
Comment card analysis
Disaster preparedness
Property management
Grounds and landscaping
Resort operations
Front desk operations
Recreational and social activities
Production, review and analysis of bids
Business insurance/Risk management
Board and annual meeting preparation
Monthly reports (occupancy, employee performance, etc.)
Housekeeping
Maintenance and refurbishment building and HVAC

Financial Management
Soleil Management's top-notch staff of accounting and financial professionals are able to offer numerous financial services to vacation ownership resorts.

Business planning
Annual operating budgets
Cash flow forecasting
Cash management and investing
Assessment billing & collection
Coordinating borrowing needs
Finance
Reserves management and analysis
Monthly financial statements and variance analysis
Inventory management with deed and title coordinator
Coordinate annual audit and tax preparation
Full accounting services including general ledger aged accounts

Human Resources
Soleil Management understands that it takes the best of the bunch to get the job done right. Therefore, our Human Resources Department ensures only the best people are hired to work at Soleil Management.

Employment procedures
Training and development
Payroll processing
Safety programs
Employee benefit structuring
Policy and procedures manual review
Oversee/supervise all department heads

Communications
Soleil Management believes communication is key in management services.

Owner mailings and newsletter
Association administration
Legislative review and monitoring
Election administration
Owner correspondence tracking and response
Owner database maintenance
Board of directors updates
Association legal compliance
File retention
Meeting minutes

Community/Condominium Association Management

Soleil Management's mission is to provide each and every one of our community/condominium associations with all of the tools necessary to achieve and maintain a neighborhood of which their homeowners will be proud. Soleil Management acknowledges that each association is unique. Rather than “boilerplate” agreements and services used by many management companies, we will carefully tailor a management program designed specifically for the individual needs of your association.

Management Services

On-site management or periodic site inspections as necessitated by your community
Attendance at meetings
Collection of common charges, including close monitoring of arrearages and serving as liaison to the association’s collection attorney
Preparation and distribution of notices, reports, meeting minutes and other correspondence as requested by the board
Maintenance of interest-bearing operating and reserve accounts in the name of the association
Accounts payable service
Monthly computerized financial reporting which includes the following:
Balance Sheet
Income Statement
Budget vs. Actual
General Ledger
Cash Disbursements Journal
Member Receivable Report
Cash Flow Reports and Projections
Assistance in the development of the fiscal budget and annual audit
Customized reporting for special needs
Monthly or quarterly management reports
Negotiation on behalf of the association for services such as utilities, refuse removal and landscaping
Project management of large community/condominium construction projects such as rehabilitation projects, additions and upgrades
Negotiation on behalf of the association for services of contractors for special projects
Implement and manage a community/condominium Web site to increase communications with your community, increase revenue through advertising, owner accessibility to personal account history, etc.
Supervision of contract services
Detailed service history reporting
Production of newsletters and special publications
Management of amenities and facilities
Crisis management and assistance with special projects such as builder transitions, by-law amendments and other conditions or problems that may impact the community
Monday through Friday business hours and toll-free telephone access available to all homeowners, with 24-hour emergency assistance

Financial Services
We are very proud of the education and experience our staff possesses in accounting, finance and financial analysis. Because of this great resource, we are able to provide numerous financial services to community/condominium associations. We can customize reports to meet the specific needs of our clients, providing them with an accurate and understandable system, which will allow you to account for every dollar.

Customized reporting
Preparation of cash basis and accrual basis reports
Preparation of monthly cash flow and budget comparisons
Monthly variance reports
Preparation of monthly rent roll
Monthly receivables & aging report
Monthly distributions to owners or calculation of cash required
Monthly rent statements
Expense reconciliation
Tenant account auditing
Cash management, including maintaining money market and checking accounts
Compliance with providing property information for loan covenants
Coordinate property audits
Coordinate project tax return

HAWAII REAL ESTATE

Soleil Hawaii Real Estate offers a range of services not typically found in a single firm. We specialize in sales, long-term rentals, vacation rentals, and property and association management. Our team of dedicated professionals has years of experience in all facets of real estate. We strive for the highest level of service and take pride in offering some of the premier properties on the island, from Laihana to Hana, the North Shore to South Maui, and all points in between. Maui is famous for its breathtaking natural beauty, enticing beaches, lush greenery, rugged terrain, championship golf courses, and exclusive resort communities. However and wherever you want to live, whatever you envision as the perfect environment for your perfect piece of paradise, we have desirable properties that are sure to match your dreams and fit your lifestyle. For all your Hawaii real estate needs, look no further than Soleil.

AGENT PROFILES

Ryan Williams
Principle Broker

Ryan moved to Maui in 2001 immediately fell in love with the lifestyle and breathtaking views of the Islands. He is committed to providing exceptional customer service and confident in his abilities to represent his clients with care and expertise.

Professional Affiliations | Vacation Ownership | Resort Operations | Community/Condo Association | Hawaii Real Estate |

MANAGEMENT SERVICES

Overview

Professional Affiliations